I do not accept that Indian boys and girls are wasting time.
Have you seen in US at the age of 16 the boys and girls work in supermarkets, stores …
Indian engineers work in petrol stations to earn USD 10 and Hour.
Let us respect work and labour.
They are giving Level 1 tech support. They can’t do more.
Otherwise they watch TV, Gossip,
In call centers first they learn how to behave with others in a dcent manner. Respond. Listen. Analyze. Attentive.
Many good aspect of the US or UK or that matter any organized, well behaved industry professionals.
What have they learned in the schools in India ? Please analyse with open mind.