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Reply To: call center trng institute setup

Amit Naagar

Hi Prathima,
The course material is mostly prepared by trainers themselves, i guess if you already have a very experinced trainer with you, he/she should be able to guide you better, moreover there are no course material available which are as per the training conditions in India. The training itself depends upon the students, since various students have different kind of learning tendencies, therefore the role of the trainer becomes even more important. There are certain ascent training softwares that are sometimes developed by training institutes themselves, as we have done it here. Any other questions you are welcome. Regards