Hi All,
I think the BPO has reached a stage where we have once again started understanding the reason for Voice and Accent. V & A came into the BPO from a listening perspective and somewhere people forgot the real reason. Today, a RP or an American English may very beautifully be substituted by Standard English – not to be mistaken as Neutral English. If we could make an effort at understanding the Standard English Sound, I think we should be on the right track.