I can understand what u are going through, but let me tell u that u have choosen the industry that promises $28 bullion in the next few years. To give you a total inside fo call centers, I will suggest you to read web sites.
There are many oppertunities in this industry and growth is in favour for the hardworking people. The growth is fast and u can see success if u have the ability to talk and perform well.
Most of the call centers follow the American work culture and I am sure u will be a better person in terms of keeping deadlines, learn time is money….
May be its worth giving it a try after all…