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Reply To: A new call center

Vinay Talwar

Hi Ashutosh,

As I have said in another portion of this forum it takes between
Rs 7 to Rs 10 crores to set up a Multimedia Call Centre in India.
Further, you need to focus on People, Processes and Technology
to make a success of it.

One major plus that you have is your team of people who have
experience at various levels in Call Centres !

All the best