23rd November 2001 at 17:42
#11831
Vinay Talwar
Guest
Hi Ashutosh,
As I have said in another portion of this forum it takes between
Rs 7 to Rs 10 crores to set up a Multimedia Call Centre in India.
Further, you need to focus on People, Processes and Technology
to make a success of it.
One major plus that you have is your team of people who have
experience at various levels in Call Centres !
All the best
Regards,
Vinay