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Reply To: What is a call centre ?

#11277
Arlette
Guest

Dear sirs,

I would like to know, everything of a call center. I also would like to know if their is a training for a call center agent. Please tell me what does the training consist and how long it takes and where it will be held. I appreciate if your company can help me by giving me a whitepaper presentation on how to set up one. Your help will be appreciate.

Thanks in advance,
Arlette Palm