Mr. jai Shankar and Mr.p.srinivasan
I am working for a leading cellular service provider who have services in 5 states and have 5 different call centers in all the five places. I am working as technical consultant for the call center and I have around 9 years of experience in Call centers, CRM , Switching and related platforms and have setup huge call caenters and the largest call center in India.
Should you require my assistance please contact me
I shall be more than glad to help you out .