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Wallis Dudhnath - 12th October 2017  (17:13 GMT)

Hi Titatai,

MSDP - Mobile Service Delivery Platform
- was initially a product from Drutt. This product was acquired by Ericsson several years ago. MSDP supports a Storefront and a Selfcare Portal.

MSDP forms a part of wider Service_Delivery_Platform solution. This is basically a part of the "Service Layer". Look upon this as a upper part of the classic Network hamburger model.

Managed Services (MS) is all about what outsourcing model will be used. What arrangement will be made for onshore, nearshore and offshore. This will have an impact with the overall cost and how the Service will be delivered. As a part of Managed Services ADM - Application Delivery and Maintenance - maybe included and costed. This helps with the management of the numerous Change Requests (CRs).

With MS, there is not a one size fits all. It is taken on a case by case basis. Each customer have their own requirements, set of KPIs, etc..

VBR/ Wallis Dudhnath

Totatai - 11th October 2017  (21:17 GMT)


Any info about MSDP ericsson related to managed service

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Last modified: 17 May 2017

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