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| Our calling rates are reviewed at least once a month and are available online. Rate tables will sent to all
customers regularly by email. Erlang VoIP calls are rated on a 30/1 basis, which
means there is a thirty second minimum charge. Thereafter, calls are charged per
second. Individual call costs are rounded up to the nearest USD 0.001 increment. |
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We require prepayments from all customers. We accept payments by
Wire Transfer to our UK bank or by Western Union Quick Pay and, subject to approval, by
credit card or Verified PayPal. The minimum payment is $50. Online payments in
USD and EUR have a 4% transaction fee applied. Online payments in GBP have no
transaction fee. |
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| V.A.T. (sales tax) will be removed at the current rate from all payments
received from U.K. customers. V.A.T. may apply to customers in other European Union
countries. |
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| We reserve the right to gap your calls if we detect the high volumes of
unconnected calls generally associated with badly configured autodiallers. This
means, for example, that we may refuse all connections from you within 50ms of receiving
your previous call attempt. |
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| Please study our FAQ to study the technical aspects of our SIP trunks service. |
