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Easily estimate the number of agents and trunks required at your call centre.
Handles 15, 30 or 60 minute analytical intervals and includes reporting and graphing
features.
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An Add-In for Microsoft Excel that lets you use Erlang B and C functions in your
own Excel spreadsheets.
The ultimate in call centre modelling flexibility and data sharing.
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An easy to use and fast Windows product offering Erlang B, Extended Erlang B,
Erlang C and Call Minutes calculators.
Four products in one, plus Erlang for Excel free.
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