Call Centre Business.


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Call Centre Business.


	Ansapoint Easily estimate the number of agents and trunks required at your call centre. Handles 15, 30 or 60 minute analytical intervals and includes reporting and graphing features.		Erlang for Excel An Add-In for Microsoft Excel that lets you use Erlang B and C functions in your own Excel spreadsheets. The ultimate in call centre modelling flexibility and data sharing.		Traffic Calculators An easy to use and fast Windows product offering Erlang B, Extended Erlang B, Erlang C and Call Minutes calculators. Four products in one, plus Erlang for Excel free.

Kh.Shahadat Hossain - 22 Jul 2009

Hi,
I am very much intersted for call centre business,but i have no knowlage about this business.anybody can help me?

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Last modified: 09 November 2008

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