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Subject Author Last post Replies Documents Required to Open Call Center Shyam Sunder Chaudhury 10 Jun 13 0 Call Center Franchise Saurabh Shukla 30 May 13 30 Calculating Shrinkage Matt 20 May 13 2 Starting a call centre bonya ray 19 May 13 20 set up cost call center Randy 5 Apr 13 75 Outbound Campaigns Available!!! Tahir Ullah 14 Mar 13 5 Business Case for ACD Bruce 13 Mar 13 1 urgent! Analog to softphone Java 13 Mar 13 1 average no of calls taken per person Silvija 13 Mar 13 1 need STPI / DOT CERTIFICATION VARDHANAPU SRINIVASA 22 Feb 13 9 Staffing and Shifts for call center saba 27 Dec 12 1 Connect callers to other callers Nikhil 1 Nov 12 0 bpo setup udit 28 Oct 12 0 Cost to set up a call center cum BPO Sid Bag 6 Oct 12 (closed) 18 Start your own Call Centre Business Mr Maddy 24 Sep 12 2 Expressing Schedule Inflexibility (math) Matt 24 Aug 12 6 Erlang C Kashinath Das 7 Aug 12 0 WFM Lysha 6 Jul 12 0 WFM Lysha 6 Jul 12 0 START A NEW CALL CENTER ROHAN 14 Jun 12 0 Reg Call center set up T.Islam 4 May 12 0 D-channel failure after S-15 implement.. pritam 20 Apr 12 0 Monetizing Calls Lee 18 Apr 12 1 Monthly staff pattern !!! Ahmed ELRabei 2 Apr 12 0 PREDICTIVE DIALER Rob Labutis 2 Apr 12 3 Centres Req for Inbound Customer Service Rays Dish Network 27 Mar 12 1 LOOKING FOR OUTBOUND CALL CENTRES FOR UK kelly 20 Mar 12 4 Reporting structure Clement 8 Mar 12 0 Free Call Center Dialer / Software? Chris Charles 22 Feb 12 0 Like to know cost for setup a call cente Parvez Shaikh 10 Feb 12 0 i want to open call centre arun 9 Feb 12 9 Benchmark- CSR Working Rates Pat Schaffhauser 25 Jan 12 0 2% GOS pix 18 Jan 12 1 Erlang C Calculator Amanda 15 Jan 12 0 opening for Call centre Nitin patil 9 Jan 12 0 Monetizing Calls Lee 30 Dec 11 0 Need Help Regarding Personal Injury Tuck Hapkins 23 Dec 11 3 Busy Hour Factor Mike 13 Dec 11 1 Erlang C Add-in Definitions Michael 19 Nov 11 0 Setting up a call center Mubashir 9 Nov 11 15 Survey Solution Ken Persson 5 Nov 11 0 rax deduction usa process aarvy 4 Nov 11 1 how to open a call center md.shahid mansoor 2 Nov 11 2 uk projects himanshu nigam 31 Oct 11 0 traffic engineering gamila 30 Oct 11 1 set up a callcenter Rohit Pannu 28 Oct 11 0 Tech Support Software Needed jbarber 27 Oct 11 1 Set up a call center in Russia hasan somer 30 Sep 11 0 BPO/ Call Centre Rakesh Bagla 22 Sep 11 2 call center shahman shahid 16 Aug 11 (closed) 1

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