Introduction to CC-Excel |
Who is CC-Excel for? |
Installing CC-Excel |
Excel add-ins |
Erlang traffic models |
Important notice |
Copyright and use restrictions |
Licensing requirements |
Warranty |
How to contact us |
Using CC-Excel |
Using Excel functions |
CC-Excel functions |
Analytical intervals |
Service level targets |
Error values |
Minimum agents |
CC-Excel function reference |
CCXLAgents() |
CCXLCalls() |
CCXLDuration() |
CCXLASA() |
CCXLQueue() |
CCXLOccupancy() |
CCXLAllBusy() |
CCXLService() |
CCXLLines() |
Example workbook |
Calculators |
Ansapoint |
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