CC-Excel is an add-in, that is, a programme that adds optional functionality to Microsoft Excel. CC-Excel adds nine new functions to Excel that assist in modelling call centres. These functions are available to use in any open workbook on your computer, which leaves you free to design workbooks that meet your own analytical requirements exactly. This is achieved by installing the functions and their code within Excel rather than embedding them within a specific workbook.
The calculations behind add-ins are not transportable within workbooks. Only a reference to the functions' names are embedded within workbooks and the calculations themselves are resolved using coding that is integrated within an Excel installation. This means that any person wishing to make use of the workbooks you create must also have CC-Excel installed locally on their computer.