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Engset Calculator
VoIP calculator for Windows
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Engset Calculator

Engset Calculator
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Number of traffic sources:  
BHT (Erl.)
Unknown
Blocking
Unknown
Lines
Unknown
A windows version is available for
immediate download

Click here for more information

Brief instructions

Here is a brief introduction to the calculator.  For more detailed information, press the Help Button. For a running record of the results calculated, press the Results button. Both these functions open new browser windows on your desktop.
  • The Engset traffic model is used to explore the relationship between the traffic offered to a trunk group, the blocking that will be experienced by that traffic and the number of lines provided when there are a finite number of sources from which the traffic is generated.  It is used to replace the Erlang B traffic model, which tends to over-estimate blocking when the ratio of the number of sources to the number of lines is less than ten.

     The four variables involved are Sources, Busy Hour Traffic (BHT), Blocking and Lines:

    • Sources is the number of points generating the traffic.  This can represent the number of subscribers served by a line concentrator or the number of PBX extensions with access to the trunk facilities in question.
    • Busy Hour Traffic (in Erlangs) is the number of hours of call traffic there are during the busiest hour of operation of a telephone system.
    • Blocking is the failure of calls due to an insufficient number of lines being available.  E.g. 0.03 mean 3 calls blocked per 100 calls attempted.
    • Lines is the number of lines in a trunk group.
  • If you know the number of sources and two of the other figures, you can work out the fourth as follows:
    • Enter the number of traffic sources in the Sources box.
    • Click on the Unknown radio button representing the unknown variable.
    • Enter the 2 other known figures into their edit boxes.
    • Press Calc and the result will be calculated and displayed in the remaining edit box.
  • For example, imagine that you have 100 telephone extensions on a PBX, generating 35 Erlangs of traffic during the busy hour and that this traffic is offered to a PSTN link used solely for that outbound traffic.  To calculate how many lines are required in that trunk group if 2% blocking is acceptable:
    • Enter 100 in the Sources box.
    • Press the Lines Unknown radio button (this is selected by default).
    • Enter 35 in the BHT edit box.
    • Enter 0.02 in the Blocking edit box.
    • When you press the Calc button, 43 will be displayed in the Lines edit box indicating that 43 lines would be required in this trunk group.  By contrast, the Erlang B Calculator, which does not take the number of sources into account, would report that 45 lines are required.

Windows version of this calculator

VoIP Select is a flexible telecommunications calculcator.   It includes a number of stock calculators, including an Engset calculator (pictured below).  In addition, it allows you to design your own calculator by interconnecting calculator building blocks such as Engset, Erlang B and Voice over IP bandwidth.   VoIP Select works up to 25,000 lines.

The Engset Calculator in VoIP Select
The Engset Calculator in VoIP Select

VoIP Select is available for immediate download.  If you pay using VISA, MasterCard, American Express or Diners Club, you can have this software working on your PC in five minutes!

Westplan - Voice network design software

Westplan is a revolutionary software package which simplifies the complicated design process involved in creating effective voice networks that are based on either traditional circuit switching or Voice over IP. All calculations are based on an inter-nodal traffic model which you can specify yourself, or allow Westplan to estimate.

Screen snapshot of Westplan
Westplan main window, with a network drawing in view

By allowing you to try different network topologies, Westplan quickly helps you to make informed judgements on the suitability of particular voice networking strategies to your company. You will be in a stronger position to understand your voice network costs and therefore to control your network resources.

Westplan supports these features:

  • Point and click network diagrams
  • Voice over IP bandwidth calculations
  • Layer 2 support for PPP, Frame Relay, Ethernet, ATM and HDLC
  • Analogue, T1 and E1 transmission facilities
  • User-definable routing rules
  • RTP compression for VoIP
  • Full justification reports for each analysis
  • Clear printed reports
  • Context sensitive help
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Last modified: 12 March 2008

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